RETURNS POLICY At the same time with the confirmation of your order, our company informs you and the delivery time of the product selected, the value of which depends on the area that you have chosen to send you the products. In the case of payment by credit card, require the physical presence of your receipt of your order, showing the clerk of delivery, your credit card and your identity. The order will be sent to you by our company, by courier, during working days and hours (Monday – Friday, 09:00-18:00). On the basis of delivery schedule of the partner of our company's courier, deliveries are implemented as follows :

•  Within Attica within 1-2 working days from the time you recorded your order in our online store,
•  In the capitals of prefectures within 1-3 working days from the time you recorded your order in our online store,
•  In other areas within 3-6 working days from the time you recorded your order in our online store, with the exception of remote areas which the delivery can be done within 3-6 working days.

Our company is not responsible for any delays caused by force majeure or events beyond its control. Indicatively and not exhaustively, the company is not responsible for causes of delay in delivery due to delays in customs, intermediate places of loading and unloading, strikes, transport or any other kind of strikes that affect the delivery of the products in the warehouses of the company's us from our suppliers, etc. In any case of any delay, our company will make every effort to contact you to the information you disclose in order to inform and confer with you of the new delivery or the delivery of another product. Although our company takes every possible measure in order to respond to the need for information in relation to any lack of availability of a product, there is a possibility of unexpected failure or non-availability of the product from our suppliers even after the confirmation of your order. In this case, our company will make every effort to contact you to the information you disclose in order to inform you about every possible completeness and to communicate with you about new delivery or the delivery of another product or cancel the order without any penalty and for the two parties and the non-refund of money, if any, have been paid within a reasonable period of time. The shipping cost of the order is 3,00 eur with ELTA courier for orders as 25,00€ for the whole Greece and 10 euro for Cyprus and 20 euros for the republic of Bulgaria and Albania. For orders over 25,00 € are free of charge shipping costs for Greece. Delivery cost for Greece eur 3,00 €. The online store brilante.gr reserves the absolute right to make, amend or repeal promotions, in which the shipping costs will be covered by the Sword, Ioanna without prior, in one way or notification of the user – consumer – member of the site brilante.gr.