RETURNS POLICY Simultaneously with the confirmation of your order, our company informs you about the delivery time of the products you have chosen, which depends on the area you have chosen to have the products sent to you. In case of payment by credit card, you are required to be present in person, upon receipt of your order, showing your credit card and your identity to the delivery officer. The order will be sent to you by our company by ELTA courier, during working days and hours (Monday - Friday, 09: 00-18: 00). Based on the delivery schedule of our partner courier company, deliveries are implemented as follows:

•  Within Attica within 1-2 working days from the time you recorded your order in our online store,
•  In the capitals of prefectures within 1-3 working days from the time you recorded your order in our online store,
•  In other areas within 3-6 working days from the time you recorded your order in our online store, with the exception of remote areas which the delivery can be done within 3-6 working days.

Our company is not responsible for any delays due to force majeure or events beyond its control. Indicatively and not restrictively, our company is not responsible for causes of delivery delays due to delays in customs, intermediate loading-unloading areas, strikes of means of transport or other strikes that affect the delivery of products to our company's warehouses by suppliers. etc. In case of any delay, our company will make every effort to contact you with the information you have provided, in order to inform you and consult with you about the new delivery or delivery of another product. Although our company takes every possible measure in order to meet your need for information regarding the possible lack of availability of a product, there is a possibility of unexpected shortage or non-availability of the product by our suppliers even after confirmation of your order. In this case, our company will again make every effort to contact you with the information you have provided in order to inform you about any possible completeness and to consult with you about the new delivery or delivery of another product or cancellation. of the order free of charge for both parties and the interest-free refund of any money you may have paid within a reasonable time. The shipping cost of the order is set at 3.00 euros with ELTA courier for orders up to 25.00 € and for all of Greece and at 10 euros for Cyprus and at 20 euros for Bulgaria and Albania. For orders over € 25.00, shipping to Greece is free. Cash on delivery costs for Greece amount to € 3.00. The online store brilante.gr reserves the absolute right to carry out, modify or cancel promotional actions, in which the shipping costs will be covered by Macheira Ioanna without prior notice to the user - consumer - member of the website brilante.gr.