COMPANY-INFORMATION

Our online store brilante.gr or vradinoforema.gr which for reasons of brevity will be referred to below as brilante.gr, welcomes you to its website. In our store are available for sale a wide range of products of the sole proprietorship under the name "Machaira Joanna" with headquarters at 36 Kriezotou - Chalkida and 42 Kriezotou branch Chalkida, Tax Identification Number: 042521378 ………………… .., Tax Office: Chalkidos, No. GEMI: 045461622000 …………………… .., Tel. Contact: +30 22210 22778 and 22210 83999, and is the continuation of our company's activity in the field of clothing since 1986. Before you navigate to our website and the realization of your purchases, please read carefully the terms of use, which govern both the protection of your personal data and the security of your transactions, as well as the presentation, sale, packaging, transport, possible return and delivery of our products displayed on this website. The unconditional acceptance of these terms of use by you, is presumed both by your navigation in brilante.gr, and by the implementation of any transaction and / or communication with our company. In case you disagree or wish to reserve for part or all of these terms, you have the opportunity to send your relevant e-mail to info@brilante.gr.

In any case, our company reserves the absolute right to modify, renew, upgrade, or remove at any time and without prior notice in any way the user - consumer - member of the website brilante.gr, cumulative or disconnecting part or all of the present terms of use, the content of the Brilante.gr website and the external appearance (interface), structure or composition (configuration) of the brilante.gr website, as well as its technical specifications. Finally, the company reserves the right at any time, unjustifiably and without prior notice to the user - consumer - member of the website brilante.gr to cancel, suspend or terminate the operation of the website. The unconditional acceptance of the user - consumer - member of the website brilante.gr presupposes in itself the navigation on it.

SERVICES

The online store brilante.gr offers the opportunity to all internet users to buy at preferential prices a wide range of clothing products of major Greek and European companies, with emphasis on quality and design, promoting, promoting and reselling the products of suppliers of. The company selects at its absolute discretion the products that it will present to the consumer public through Brilante.gr, as well as to renew and / or withdraw them, at any time, without justification and without prior notice in any way. Finally, the pricing policy of the company as well as the methods of promoting its sales, through offers and / or discounts, are determined exclusively by it and it can modify them at any time, without prior notice in any way.

USE - OPERATION - WEBSITE CONTENT

The company is responsible daily for the correct and accurate publication of all information related to the products it promotes and promotes from Βrilante.gr. However, our company is not responsible for any errors in the operation of the online store, in the listed and displayed information (such as the listed price, availability, photo, type, etc.) that may be indicatively due to technological failures and errors. , typographical and / or "human" errors and / or incorrect information from suppliers, even through its negligence. Please, in case you find any error before and / or after the completion of your order, send us a relevant e-mail at info@brilante.gr and / or contact us at: +30 22210 22778. In In any case, if you find an error, we ask you not to send an order request before notifying our company to clarify this issue. The commercial strategy of our company and its pricing policy are fully harmonized with the provisions on protection of competition. For this reason, the prices of the products sold on brilante.gr may differ from other similar products sold in other points of sale, since our company from time to time makes product offers or other promotional actions whenever it deems necessary for the most suitable achieving its business goals. Our company has the exclusive right to change the price of any product, at any time, without justification and without prior notice.

COPYRIGHTS

The entire content of brilante.gr. is the intellectual property of the company and is protected by the relevant provisions of current domestic and international law and international intellectual property conventions. The copyrights of third parties such as e.g. partners, collaborators, etc .. It is expressly forbidden to copy, distribute, store, reproduce, republish, transfer, process, modify and any related action on the above data, without any explicit prior written consent of the company. . Any actions contrary to the above prohibition may constitute an infringement of the intellectual / industrial property rights of our company. The company expressly reserves all legal rights to claim any positive and negative damage caused to it. The company has the possibility of commercial use (either by itself or by third parties) of all the data that appear on Brilante.gr, as well as the modification of these data whenever it wishes with or without prior notice of users - consumers - members of Brilante .gr, who unreservedly accept the above possibility of the company.

DATA SECURITY AND TRANSACTION

Our company for making electronic payments cooperates with Alpha bank and all the information about the card (card number, CVV2 / CVC2, expiration date) are transmitted / transferred via the Internet in encrypted form (SSL 128-bit encryption) and no are accessible from the online store Brilante.gr. You follow a similar policy with transactions through PayPal. Customer information is not disclosed to third parties and during your browsing of the website they remain encrypted and therefore not visible to unauthorized third parties. The encryption is valid in all stages and all the procedures of transaction and sending of your personal data - data from and to Brilante.gr, as indicatively, in the shopping cart, in the wish list, in your personal page of registered user, in the page of creation of account registered user (log in), in the order form, when transferring data to and from the company, etc. The codes used for your identification are: a) the Password (e-mail or username) and b) the Personal Secret Security Code (password), which every time you enter them provide you with absolute security access to your personal information. You can change the above codes whenever and however often you wish. The only one who has access to your data is you through the above codes and you are solely responsible for maintaining their confidentiality and concealment from third parties. In case of loss or leakage you must notify us immediately, otherwise our company is not responsible for the use of the secret code by an unauthorized person. For security reasons, we recommend that you change the above codes at regular intervals and avoid using the same and easily traceable codes, using if possible not only letters and numbers but also symbols to create your codes.

LIMITATION OF LIABILITY OF THE COMPANY

The user-consumer - member of Brilante.gr. explicitly, irrevocably and unreservedly accepts the absolute right of the company to stop using his / her passwords to the services of Brilante.gr., and to stop the provision of the content and information of Brilante.gr. whenever she considers that these terms are violated by him. Also, the company may terminate, suspend or modify the operation of Brilante.gr. in whole or in part, permanently or temporarily at any time with or without prior notice to the user - consumer - member Brilante.gr. The company is not responsible, in the event that for any reason, including the case of negligence, the operation of Brilante.gr. or other malicious software and transmitted to the user / visitor terminals, or if unauthorized third parties interfere in any way with the content and operation of the website, making it difficult to use or causing problems in its proper operation or stealing information that concern personal data of customers and registered users of Brilante.gr. Furthermore, the company has no responsibility in relation to the consumer's communication with third parties that may be advertised on Brilante.gr., While it is not responsible for any issue arising from the conclusion of any commercial transaction between the user / member and the third advertiser . Also, our company is not responsible in any case for any claims of legal or civil and / or criminal nature, nor for any loss (positive, special or negative which is indicative and not restrictive, divisive and / or cumulative loss of profits, data, lost profits, monetary satisfaction, etc.) from users - consumers - members of Brilante.gr., or third parties for a reason related to the operation or not and / or the use of brilante.gr., and / or inability to provide services and / or information available from the company through brilante.gr., and / or from any unauthorized interventions of third parties in products and / or services and / or information available through it and / or security gaps created.

PERSONAL DATA

Our company takes every possible care to receive from you your complete and correct information. Therefore, our company does not bear any responsibility in case any of its contractual or legal obligations are not fulfilled correctly and / or in a timely manner due to the sending of incorrect personal information by you. In particular, any notice that will be made to the email address you have given us (eg for lack of product availability, etc.) will be considered valid even if it is not delivered to you due to an error in the information provided by you. The same applies to the communication and shipping address of the products as well as to the contact telephones. In any case, you are obliged to update your data again every time a change occurs in them. For your own better service and facilitation of your future purchases, we suggest you register as users of Brilante.gr, (log in) during your first order request to our company. To open an account with us and create a user profile you will be asked for your personal information, such as: Name, gender and date of birth), using your own unique security codes (username & password). When you register as registered users the company may also you as registered users agree to install a system of session cookies solely for your identification and your transactions to create your history as a customer that appears on your personal page and is visible only to you. The above session cookies have the sole purpose of serving the best management of your profile and your transactions so that you do not have to declare your details from the beginning every time you visit Brilante.gr. Session cookies are deleted as soon as you are logged out by a registered user. Our company collects your absolutely necessary personal data, exclusively and only in the context of conducting transactions with Brilante.gr and our communication with you for the completion of the transaction between us.

In any case, you have the possibility of unimpeded access to your data as well as to request the deletion of your data. You are also entitled to exercise at any time all your rights under Articles 11-13 of Law 2472/1997. In any case, your data is retained by our company only for as long as you are a registered user of Brilante.gr, and / or for as long as your transactions with us are performed and are deleted as soon as you are deleted as a user and / or the transaction is completed together your. Your personal data is not disclosed to any third party and is managed exclusively by our company, with the exception of: i) the data that are absolutely necessary for the execution of your order by the companies cooperating with us.

All your data is protected and managed in accordance with the terms and rules of Greek law and especially of law 2472/1997, and our company strictly follows all the rules established by the relevant legal framework. Also, all your data, data and transactions are governed by the principles of confidentiality of communications (electronic and non-electronic) and commercial transactions and all necessary measures are taken to protect and ensure their confidentiality during transmission and / or and execution of transactions. The user - consumer - member of Brilante.gr, should also safeguard the confidentiality of his data and not to disclose to third parties (even through his negligence) or to allow the use of his data by third parties. It is also recommended to change the user password (password) at regular intervals. The company reserves the right for any damage due to faulty violation of the above obligations of the user - consumer - member of Brilante.gr. Finally, in order to complete the ordering process, you accept the sending of automated or personalized e-mails both directly to your PC and in person to the e-mail address that you have notified us, as well as any telephone communication to the telephones you have notified us, from company employees us.

Protection Of Personal Data

​As stipulated by Law 2472/1997, and as amended by Law 3471/2006, the explicit consent of the subject is required for the maintenance of a file that includes Personal Data. For this reason, if you do not agree with the registration of your personal data for the purposes listed below, please refrain from using the Brilante.gr website. In any case, the further use of this website is equivalent to your explicit consent to the registration of any data requested for our company file and explicit and unconditional acceptance by you of the terms of use and content of this website. The personal data that you enter at the disposal of Brilante.gr with your registration as a member, are used to contact you about your order, to inform you about important functional changes of our website, for statistical reasons and surveys but also for the promotion and promotion of our products and services, if you wish.

Access to and Deletion of Personal Data

According to the law and the provisions of articles 11, 12 & 13 of Law 2472/1997 the user has the right to access and delete personal data, which are collected and processed in the files of our company. For this reason, all messages that you will receive from Brilante.gr via email or newsletter will include information on how you can access or delete from our files.

Cooperation with Third parties

Brilante.gr may also cooperate with other companies that provide specific services such as credit card billing processing, order sending, collection of statistics and market research. Nevertheless, we take care to ensure and protect the privacy of your personal data, providing the information necessary to provide us with the appropriate services. The above companies are prohibited from using any information for their own reasons or to share this information with anyone other than Brilante.gr. The details of your personal data and transactions are not disclosed to third parties, unless we have special authorization from you, or required by law, court order or decision of another public authority.

Links to Third Parties

In an effort to provide high quality services we may from time to time include links from third parties to our website. These links are governed by separate and independent Data Protection Terms. We suggest that you study these principles when visiting such sites. The Privacy Policy covers only our website and not other websites. Therefore, Brilante.gr bears no responsibility for the content and activities of these link sites.

Information about Cookies

Cookies are small files that are sent and stored on the user's computer. Each of the cookies is read exclusively by the server that created them. Cookies do not record your system profile or collect information from your hard drive. Brilante.gr uses cookies to identify you as our frequent customer and you do not need to re-enter information every time you make a compromise. On the contrary, Brilante.gr does not use cookies to store credit card numbers, addresses or any personal information.

The website uses technical, Remarketing

This website uses remarketing services (including Google Adwords) to advertise on third party websites (including Google) to visitors who have visited this website at least once. This means that we can advertise to previous visitors who have not completed any process on our website, for example they have used the contact form for an issue. The ad may appear either on the Google search results page or on a webpage that is included in the Google Display Network or other ad network. Third-party vendors, including Google, use cookies to display ads based on someone's visit history at Brilante.gr. Of course, all data collected in this way will be used in accordance with our terms of use and in accordance with Google's privacy policy. Adwords Remarketing is a Remarketing and behavioral targeting service provided by Google. Connects the activity of www.Brilante.gr with the Adwords advertising network and the Doubleclick Cookie. You can opt out of the cookie here: https://tools.google.com/dlpage/gaoptout

 

RETURN – REPLACEMENT PRODUCTS

Our company takes all the necessary measures so that all products are packaged in a very careful way in order to receive them without damage. It is rare to receive a product with a defect. In case you receive the product without expressing a specific reservation, it means that you have unreservedly received the product from our company.

You can return the defective product to the carrier who delivered it to you at no charge to you, if at the time of receipt you find that there is damage and / or a defect in it.

You can inform us immediately at e-mail info@brilante.gr informing us if you wish to have a new product sent to you to replace the worn or defective one or if you wish to cancel the order, in which case we will refund the interest you may have paid.

In the event that you choose to send new product for replacement, we will send you directly message with a confirmation of a new order.

For changes of products the cost is 3 euros for the first change, and 6 euro for the second time by courier.

ORDER CANCELLATION

When and how you can cancel your order?
- Before sending / receiving the product by sending an e-mail to the email address info@brilante.gr or by phone at +30 22210 22778. - After receiving the product you can exercise your right to withdraw within 14 calendar days .

 

RIGHT OF WITHDRAWAL  

Within 14 calendar days from the day you received the product, you have the right to return it. The only charge you will have is the cost of the return. Return costs amount to € 3.00 with ELTA courier for returns from Greece, € 15 from Cyprus and € 20 for Bulgaria and Albania. This amount will not have to be paid directly to the courier distributor.

When depositing money in your Account or on your credit card the corresponding amount will be deducted from the total value of the returned products. The right of withdrawal is exercised only by sending an e-mail to info@brilante.gr as well as by phone at +30 22210 22778.

Please note that the exercise of the above right (sending the request and the product) must take place no later than the above 14 days (receipt of shipping date: the stamp of the courier or post office or in any other case the day of receipt of the product in our warehouses).

In order to exercise the right of withdrawal, it is presumed that the product has not been used, that the labels or markings bearing the products have not been removed and that there has always been a telephone communication or email notification.

Finally, all products must be returned in excellent condition, received without damage, without any defects (subject to the return of a defective product), complete and in their packaging, accompanied by all the necessary documents.

In case of exercising the right of withdrawal, the money paid by credit card will be returned to it and in case of cash on delivery will be credited to a bank account in your name, an account that you must have entered in the above email with which you exercise this right your.

Business data 

Kriezotou 42 Chalkida,
Tax Identification Number: 042521378
Tax Office: Chalkidos
No. GEMI: 045461622000
Contact Tel: +30 22210 22778 and 22210 83999